Add Ons and Integrations

Archives for May 2018

Live Data Connector & Attachments
Hi We looking into upgrading our current package to the business package that provides us the function "Live Data Connector". Will it be possible to pull "attachments / photos" through the "Live Data Connector" to other Third Party software? Regards Stefan
Smartsheet/JIRA Connector: Errors during Sync (Proxy Errors)
Hi there: So we have a number of smartsheets linked to JIRA via the connector and over the past couple of days I've been receiving error emails that say "Invalid response from JIRA. statusCode: 502, reasonPhrase: Proxy Error statusCode: 502, reasonPhrase: Proxy Error" Assuming we need to contact JIRA/Atlassian about this…
Help Desk Ticketing with alerts that can be generated at 4 and 8 hours
We have just onboarded a customer that we want to track their IT service tickets using Smartsheet. There are two key Service Level Agreements that we need to managed to. The customer would like automated alerts generated at 4 and 8 hours. Is there a way to set up alerts based on hours vs. days? Thank you!
Links do not work when exported from Smartsheet to Excel
hi, as a part of knowledge migration project in our company, we're storing links to the documents in a tracker on Smartsheet. When opened from smartsheet the links work properly. Unfortunately, when I export the tracker to excel - I am not able to open any of them. Could you advice what could go wrong? Thank you!
Sharepoint integration via Microsoft Flow
Hello :) I used Microsoft Flow to create a workflow which adds a row into a sheet in smartsheet whenever a new item is created on a sharepoint however I cannot get around the situation with updating the sharepoint item. I want to have a "live" or "active" connection to smartsheet - meaning if the person who created the…
Downloading, not sync'ing Google Calendar into SS
I have a few people extensively using their Google calendar to keep track of activities: They just create a new calendar entry on their phone for new or unexpected events ("The 1 hour meeting actually lasted 3 hours", "car broke down and I spent 2 hours at garage", "I ended up having lunch with client X"). To eliminate the…
Time Tracking with Smartsheet
I am new to SmartSheet - Does anyone have a recommendation for tracking hours spent - not estimated to complete (which is largely wrong) I've used Harvest and am checking whether there's an integration with them Seems an odd omission - or it's there an I'm missing it Thanks
Docusign Integration Requirements
Hello all! I am building an app using Smart Sheets and will need to integrate it with Docusign. I am not able to find which version of Docusign to purchase. I've downloaded a free trial to test but when I attempt to login it, I don't get connected. Can anyone address my question or point me in the right direction? Thanks,…

Trending in Using Smartsheet

Data Shuttle Error "Specified Key Does Not Exist"
In Data Shuttle, I have a workflow that is producing the following error: Unable to add rows to target sheet : UNKNOWN: The specified key does not exist. (Service: S3, Status Code: 404, Request ID: 7FED8H5R7Q5AXB87) This workflow has been operating fine for months (runs twice a day) with no errors and this just started…
Reupload Data with DataShuttle
Dear All! I would like to create a tool which uses Data Shuttle. Basic idea is to ask user to upload attachment (via a form) which would trigger a data shuttle and info in the attachment would go to a transition sheet from where it would be moved to the target sheet with automation. It works nicely, however, I need to…
Dashboard reports not showing on published dashboard in SharePoint
I have embedded a Smartsheet dashboard in a SharePoint Online site. Some reports show just fine, two do not and I can't figure out why. I published the dashboard and grabbed the embed code. Used an embed web part in SharePoint to embed the dashboard. Two reports show fine, the other two have errors. There is nothing…

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