Hi We looking into upgrading our current package to the business package that provides us the function "Live Data Connector". Will it be possible to pull "attachments / photos" through the "Live Data Connector" to other Third Party software? Regards Stefan
Hi there: So we have a number of smartsheets linked to JIRA via the connector and over the past couple of days I've been receiving error emails that say "Invalid response from JIRA. statusCode: 502, reasonPhrase: Proxy Error statusCode: 502, reasonPhrase: Proxy Error" Assuming we need to contact JIRA/Atlassian about this…
We have just onboarded a customer that we want to track their IT service tickets using Smartsheet. There are two key Service Level Agreements that we need to managed to. The customer would like automated alerts generated at 4 and 8 hours. Is there a way to set up alerts based on hours vs. days? Thank you!
hi, as a part of knowledge migration project in our company, we're storing links to the documents in a tracker on Smartsheet. When opened from smartsheet the links work properly. Unfortunately, when I export the tracker to excel - I am not able to open any of them. Could you advice what could go wrong? Thank you!
Hello :) I used Microsoft Flow to create a workflow which adds a row into a sheet in smartsheet whenever a new item is created on a sharepoint however I cannot get around the situation with updating the sharepoint item. I want to have a "live" or "active" connection to smartsheet - meaning if the person who created the…
I have a few people extensively using their Google calendar to keep track of activities: They just create a new calendar entry on their phone for new or unexpected events ("The 1 hour meeting actually lasted 3 hours", "car broke down and I spent 2 hours at garage", "I ended up having lunch with client X"). To eliminate the…
I am new to SmartSheet - Does anyone have a recommendation for tracking hours spent - not estimated to complete (which is largely wrong) I've used Harvest and am checking whether there's an integration with them Seems an odd omission - or it's there an I'm missing it Thanks
Hello all! I am building an app using Smart Sheets and will need to integrate it with Docusign. I am not able to find which version of Docusign to purchase. I've downloaded a free trial to test but when I attempt to login it, I don't get connected. Can anyone address my question or point me in the right direction? Thanks,…
Hello Everyone, I am recently started working on the Control Center. In my blueprint, there is one Automation workflow "Copy Row into Completed Sheet". So the Condition is if the Completed task is checked then the row moved to the Completed sheet. But when I create a new project using the control center then in this…
We have a sheet to track new employees, their roles, locations, etc. When new roles are created and added to the roles column, I want to run a bridge workflow to update the dropdown with the new role to ensure the dropdown list contains all existing roles. I have a bridge workflow setup to test this, but I have only been…
Hi Everyone I have a building contractor who uses auto desk to communicate its current state in the builds my company has contracted out. When I copy and paste directly from auto desk all of the columns are pasted as rows so I would have to go in and copy and paste each cell individually which is non value added in my…
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