Hi We looking into upgrading our current package to the business package that provides us the function "Live Data Connector". Will it be possible to pull "attachments / photos" through the "Live Data Connector" to other Third Party software? Regards Stefan
Hi there: So we have a number of smartsheets linked to JIRA via the connector and over the past couple of days I've been receiving error emails that say "Invalid response from JIRA. statusCode: 502, reasonPhrase: Proxy Error statusCode: 502, reasonPhrase: Proxy Error" Assuming we need to contact JIRA/Atlassian about this…
We have just onboarded a customer that we want to track their IT service tickets using Smartsheet. There are two key Service Level Agreements that we need to managed to. The customer would like automated alerts generated at 4 and 8 hours. Is there a way to set up alerts based on hours vs. days? Thank you!
hi, as a part of knowledge migration project in our company, we're storing links to the documents in a tracker on Smartsheet. When opened from smartsheet the links work properly. Unfortunately, when I export the tracker to excel - I am not able to open any of them. Could you advice what could go wrong? Thank you!
Hello :) I used Microsoft Flow to create a workflow which adds a row into a sheet in smartsheet whenever a new item is created on a sharepoint however I cannot get around the situation with updating the sharepoint item. I want to have a "live" or "active" connection to smartsheet - meaning if the person who created the…
I have a few people extensively using their Google calendar to keep track of activities: They just create a new calendar entry on their phone for new or unexpected events ("The 1 hour meeting actually lasted 3 hours", "car broke down and I spent 2 hours at garage", "I ended up having lunch with client X"). To eliminate the…
I am new to SmartSheet - Does anyone have a recommendation for tracking hours spent - not estimated to complete (which is largely wrong) I've used Harvest and am checking whether there's an integration with them Seems an odd omission - or it's there an I'm missing it Thanks
Hello all! I am building an app using Smart Sheets and will need to integrate it with Docusign. I am not able to find which version of Docusign to purchase. I've downloaded a free trial to test but when I attempt to login it, I don't get connected. Can anyone address my question or point me in the right direction? Thanks,…
I have a dynamic view where I've a check box with the initial value 'checked' but as you can see in the second screenshot below, it is not checked for some reason. Is this a known issue, or am I overlooking something?
I need to apply a dynamic filter criterion to a date field, specifically filtering for rows where the transaction date is current day, within a data shuttle workflow. Unfortunately, I can only find static date choices, which is inconsistent from what's possible in Smartsheet reports (where I can use the "is today" filter).…
Hi, We are using WorkApps more and more to create a "one-stop shop" where users can go to access forms, sheets, reports, dashboards & dynamic views. Some users have admin access to sheets, and we lock certain columns to ensure that editors can only amend specific information. However, when sheet admins use WorkApps then…
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