Time Tracking with Smartsheet
Comments
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Hi,
Please see attached link/screenshot.
https://www.getharvest.com/smartsheet-time-tracking
I hope this helps you!
Best,
Andrée Starå - Workflow Consultant / Get Done
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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To Add to Andree's suggestion, I have personally found that Time tracking is not something that Smartsheet does very well. There are countless discrepancies with time display, and downloading of reports into xls or csv files. The way smartsheet handles time is to display it in the user's time zone when online but the data is actually being kept according to the server's time zone. Download and display of times are disconnected and often cause confusion. Perhap's Andree's link will lead you to a working solution.
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Agreed with Mike. Although Smartsheet sold us a solution indicating it would track hours. We are now unable to track at task level, as we were more in need of a ticketing solution. Definitely disappointed as most other functionality in Smartsheet is useful, this lacks heavily!
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