Smartsheet Basics

Archives for January 2021

Alert about Community Questions
Hİ there ; is there any option in community about that ; when my question replied a notification will come to my mail that my question answered from someone .
Mail "From" changing
Hi there , i would like to learn that , is it possible to change the " from " section on notification mails which are sending from smartsheet.I mean for example when i send a request , the mail seems sending from " the name of my mail account via smartsheet" .Is it possible to change it ?
How to edit an existing row through a Smartsheet Form (Not an update request)
We have an automation that pops up a smartsheet form for our sales agents. They speak with customers multple times. We'd like to use the form to edit existing rows (Not create new rows). The Update Request Workflow solution does not work for our specific use case. Is there any way to accomplish this?
Designing stock management, kit assignment and ordering process.
Hi. Can anyone help me keep my design simple for the following inventory management scenario. My colleague works in IT and used excel to try and manage his stock of kit that he needs to deliver to our VIP's on demand. I created a smartsheet to help him identify the level of stock that he currently has, along with reorder…
Sheet is not visible in the folder it's located in, can only find it by using search feature.
I'm the owner of the sheet and I'm also the owner of the worskpace the folder is located in. How can I make it visible?
URGENT Need for help
Hello all, I understand this might not be the real place to ask my question, but am stuck and in need of help. My scubscription ends in a few days, and I am having trouble chenging my credit card details on smartsheet site. I have already submitted 2 support tickets, and written once to finance@smartsheet.com without any…
Workspace vs Folder , difference ?
Good day, what are the main difference between folder directory and workspace directory ? They look like to different directory type with same functions to me and wondering if im missing some advantages for my misunderstanding Thank you
Email to Smartsheet to create new row in Sheet
I'd love to have a discreet email address tied to a sheet so that I could forward it emails as a way to create new tasks. I can't get force people to use a form so it would sure be handy to just set a rule that forwards to an email address. The outlook plugin takes far too many steps and doesn't work if you are using it to…
Approval Workflow
I have set up a mult-tier approval workflow depending on $ amount being aproved. In the 2nd and 3rd tier we are finding that the approvers are receiving two approval requests. Why is the workflow sending 2 requests? Jaime Brito
Why are some cells editable and some not in a row summary report?
I created a summary report that our editorial team mostly uses as a reference, but there are a few fields that they'll need to update manually, the "editor" column being one of them. I discovered when creating the summary today that the editor column cells are grayed out and can't be edited. There is no difference between…

Trending in Smartsheet Basics

Why Can't I no Longer Able to add Folders, Sheets, or Reports in my "Sheets" folder
Good morning, I haven't needed to do this is quit a while but I went to clean up the "Sheets" folder in my account and can no longer create a folder, sheet, or report in any area of that folder. The "Create" button at the top right takes me the templates page. This is what I am seeing vs what I can do within a workspace.…
Auto Fill changing more that specific section on form
When creating form submissions in the field, one of our technicians reported a bug that may affect others. We use URL string querying to correctly pre‑populate the job address (city, ZIP, and state). However, after scrolling down the form, an Auto Fill popup used to insert the technician’s name and email can be selected,…
Form Creation
Is it possible to create a form on sheet 1 with information from sheet 2? On Sheet 1, I'm tracking what we ship and receive. On Sheet 2, I'm tracking the shipping requirements. I want to pull data from this sheet for a shipping request form on sheet 1.

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