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Has anyone noticed that that Activity Log has stopped logging row and cell changes? It appears to have happened on 2/2/2023 around 11:00 AM EDT. This affects ALL sheets, old and new regardless of workspace or licensee. Logged a case with support. Check your sheets!
Hi @Ed Morris
I checked in with the Support team and they confirmed that other customers reported this yesterday as well; they were investigating a delay in the Activity log showing recorded data. To confirm, your data is not lost - the Activity Log will eventually display all the correct data, it's just taking longer than usual to bring that into the log.
In my own sheets today, information is showing immediately again! 🙂
Cheers,
Genevieve
Hi Genevieve,
Thank you for the response. Funny how the support agent I spoke to said it was the first time he heard the complaint. However, like you said, all of the transactions did eventually appear and it is working properly at this moment.
Kind regards,
Ed
Anyway we can make this view only for security purposes? We would like to prevent users from sending responses to other users by accident.
I am currently setting up an automation for people to get notified through their email, when they are prompted. But is there a way that they can reply in the email of a comment that will then go to the specific sheet. This way they do not have access to the sheet, but can just comment through email with updates?
I am extremely frustrated and disappointed with my current Smartsheet experience. I have paid for a Pro subscription, I am the owner and administrator of my account and sheets, and I have confirmed I am logged into the correct account. Despite this, Smartsheet is not recognizing my Pro subscription, and I am unable to…