How do I create a desktop shortcut to a form for Chrome users?

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Hi there

We are looking to save a form as a desktop shortcut. A few of our users have done this but are only able to submit the form once and then it will no longer submit for them. They get an error message. This is a maintenance request form so it is submitted multiple times in a row to create additional tickets.

I don't want users to continue to reference an email each time they need to use this form. Some do have it bookmarked but some of our users don't prefer that method.

Is there a way around this? Does anyone know why the form only allows them to submit once but not again? We don't have these issues with users who pull the link from their email or bookmark the link.

Thank you!

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Answers

  • Mike TV
    Mike TV ✭✭✭✭✭✭
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    @Alexandra Martin

    I used one of my test sheets and I obtained the URL to the form here:

    Then when I created a desktop shortcut to it I was able to submit the form and close the browser window. I clicked on my desktop shortcut and it took me to the form again.

    If you're obtaining your URL from a different place, that might be the reason it only works once.