Automated Email Notification not sending

KevinHarrisCHT

Hello,

I have built a form that is going to capture responses from people not tied to the organization or have shared access to the sheet. I have a field in the form that captures their email. I built a work flow that if a box is checked, send an email. I have set this permission level to unrestricted. However, when I try a test case with my personal email, I receive a notification that it failed to send and I need to check my permission settings or share them to the sheet. Anyone have a way forward on how to get these emails to send?

Thanks,

Kevin

Andrée Starå

Hi @KevinHarrisCHT

I hope you're well and safe!

There might be an Account level setting that prevents it. Have you checked the account settings?

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!