Sheet Summary not matching actual with multiple criteria

Andrew Taglauer
edited 02/07/23 in Formulas and Functions


I am new to smartsheet formulas and have a problem that needs to be solved. I am trying to capture a count of sites that have 2 criteria. Completed in one column and counting if the dropdown is "Full Install" "Pre Cabled UPS Only" and "Revisit". On my sheet summary, I get a total of 14 using the below formula but my actual count in filtered view is 17. I used HAS, OR and CONTAINS but can't get the numbers to match. I am sure its something simple for the pros. Also would appreciate if someone can link a resource to a formula class session.

=COUNTIFS([Progress Status]:[Progress Status], "Complete", [Install Type]:[Install Type], OR(@cell = "Full Install", @cell = "Pre-Cabled UPS Only", @cell = "Revisit"))


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