Removing external unlicensed user - SSO enablement

Shirley Snyder

Hello team,

In order to implement SSO on our enterprise plan for internal users, planning to remove the email logins. If we have an external unlicensed user who still needs access to shared items (not an owner), how would we safely remove this user? I don't see an option to Delete, only Deactivate, which I'm not sure the user would still retain needed access to shared items. Any advice? Thank you!

Joe Goetschel

When you turn on SSO it is for your domain, anyone with an external Domain will still have access to anything you have shared with them. External users on a different Domain will not show up in your admin center.

If you want to manage the External users, you can turn on "only for domains on an approved list"