How do I change the default sheets that open on the desktop app?

James Hansen

I am using the desktop app and notice that the same 4 sheets are opening up when I start the app. I would like to change this as the ones that are opening up appear to be the same 4 I was looking at the first time I used the desktop app. There doesn't appear to be any setting to or feature to set the initial sheets (a la Chrome) OR some way to "Set as Default".

Ipshita

Hi @James Hansen - I found some answers on the community so hope I can answer your question here. :)

"Smartsheet does not open any sheet when you log in normally. If a sheet is open when you log in, it is because you did not "close it" before logging out or closing the browser window, therefore it remembers what you had open last and opens the same when you log back in. If you close all sheets (each TAB X) then log out or close the browser when you open Smartsheet it will not open any sheets, it will take you to the home Tab"

However, I still haven't found an answer to having a Home page for the Smartsheet app. Hope the experts are working on it! :)

Let me know if this helps.

Cheers!

Ipshita

Blake Bernet

Any updates to the last two comments on this thread? Need an answer to this issue for the App environment.

Ipshita

Hi @James Hansen - I found some answers on the community so hope I can answer your question here. :)

"Smartsheet does not open any sheet when you log in normally. If a sheet is open when you log in, it is because you did not "close it" before logging out or closing the browser window, therefore it remembers what you had open last and opens the same when you log back in. If you close all sheets (each TAB X) then log out or close the browser when you open Smartsheet it will not open any sheets, it will take you to the home Tab"

However, I still haven't found an answer to having a Home page for the Smartsheet app. Hope the experts are working on it! :)

Let me know if this helps.

Cheers!

Ipshita

Andrée Starå

Hi @James Hansen

I hope you're well and safe!

Unfortunately, it's not possible now, but it's an excellent idea!

Please submit this as a Product Feedback or Idea (If it hasn't been added already) when you have a moment.

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

James Hansen

Thank you @Ipshita . Intentionally closing the tabs worked. Of course, it would be nice if there was a feature to create a workbook.

Ipshita

@James Hansen I agree totally. Please submit that as a feature request. Also, don't forget to hit an "Awesome" to my response if it helps you :)

Cheers,

Ipshita

BBerry

@Ipshita

I wish it were actually as simple as what you've stated here...

"Smartsheet does not open any sheet when you log in normally. If a sheet is open when you log in, it is because you did not "close it" before logging out or closing the browser window, therefore it remembers what you had open last and opens the same when you log back in. If you close all sheets (each TAB X) then log out or close the browser when you open Smartsheet it will not open any sheets, it will take you to the home Tab"

I have been trying to remedy this for months now and no matter what I do, I ALWAYS default to the same 2 sheets, one of which is no longer something I ever use, so as soon as I open SS, I replace that tab. I currently have 6 sheets that I basically live out of it and have tried to close all tabs, close SS, and reopen (I've even tried closing tabs, closing SS, rebooting) and the same 2 open. I've also tried closing them and opening the 6 sheets I live in now and closing SS, rebooting, etc....come back, and it's still those same 2. It's almost like there's some local cache that cannot be cleared. Anyone know of something I might be missing in terms of local cache setup??

CarlaB

I have the same experience as @BBerry -- The same few sheets NOT open when I close the app will reliably open the next time I launch the app. There has to be something cached.

"Smartsheet does not open any sheet when you log in normally. If a sheet is open when you log in, it is because you did not "close it" before logging out or closing the browser window, therefore it remembers what you had open last and opens the same when you log back in. If you close all sheets (each TAB X) then log out or close the browser when you open Smartsheet it will not open any sheets, it will take you to the home Tab"

The quoted comment is true if you're using the BROWSER environment, however this discussion is about a problem in the APP environment.

Blake Bernet

Any updates to the last two comments on this thread? Need an answer to this issue for the App environment.

LaurenLong

I have the same question about the app!

Scott Lee

This worked for me. Hope it works for everyone else.

When you use the SmartSheet app, you can choose which sheets you want to see first when you open the app. To set this up, just make sure you have the right sheets open in the app, then go to the "File" menu and choose "Quit SmartSheet" when you're done.

Next time you open the app, it will automatically show you the sheets you had open before. If there are sheets you don't need anymore and you don't want them to show up when you open the app, just close those sheets and use the "Quit SmartSheet" option again. When you open the app again, those sheets won't be there anymore.

SCSDmoore

https://community.smartsheet.com/discussion/comment/390436#Comment_390436

I had two sheets that kept loading after closing the desktop app (x in upper right). Using File>Quit resolved it.

Looking at task manager after closing the desktop app (x in upper right), I could see the app was still running. File>Quit closed it completely.

MitchK

Thank you @Scott Lee , the File -> Quit worked for me.

That issue was driving me nuts.

The app has some advantages over the browser, but it also has a lot of glitches and needs more work, but now I have one less thing bugging me. Appreciate the help.

MLB

Thank you @Scott Lee ! It worked for me too. FINALLY!

cgswan

I am looking for the answer too!

This has to be possible as I have it set to open to a specific dashboard upon login. I set it up so long ago, I cannot remember how, or to instruct others to do the same.

Help is appreciated!