Greyed out icons

Has anyone ever had all of their icons greyed out and illegible? I am a newish user to Smarsheet and a couple of days ago, all of my icons turned grey and now I cannot read any of them. When I hover over them, they tell me what they are but I do not have them memorized not to mention that they shouldn't be that way. They look like this across all sheets:

I have reached out to support but have not heard anything other than the ticket response.

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