Rogue Automation? How to Investigate...
This morning a rogue automated email was sent from SmartSheet to myself, a few coworkers and an outside collaborator. I have checked the sheet where this automation lives and it is scheduled to trigger one week after a due date in the sheet. I say the email is rogue because there is no February due date in this sheet for the project. Therefore, the email was very confusing to all who received it. I have checked every test sheet, and archive sheet for any occurrence of this automation/project which may have triggered the email but can find none.
Additionally strange is that the automation is set for 10am and it was received at 8:55am.
My question is this - is there any place outside of the activity log that I could try to trace or understand why this message went out?
It is a "Message Only" - Alert Someone Workflow so the message does not include the sheet name or other recipients.
Grateful for any ideas that you might have!