Automation Delay

tim_sims23

Hello, without going into too much detail, I have an automation that triggers when certain data is collected from a form. I am noticing, with this and other automations that I have worked on, that there seem to be delays in running the automation when triggers are reached. If I select run now on the sheet or a particular row, it will work properly, and I get notifications right away. But when I run a test with the form that meets the criteria for my trigger, there seems to be a serious delay in notifications being sent. I ran a test 10 minutes ago and I am still waiting for my first notification. Has anyone else experienced similar issues with delays?

Andrée Starå

Hi @tim_sims23

I hope you're well and safe!

Usually, it's almost instant or just a couple of minutes, but it can sometimes take longer.

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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tim_sims23

Thank you. Ill just wait and see what happens. I noticed that my notification has this symbol. Could that be the cause, maybe something is broken?

Andrée Starå

@tim_sims23

Happy to help!

Ensure that you've checked the Sheet Change Notification Settings box to Include my changes in sheet notifications in your Personal Settings (circle/profile in the lower-left corner).

Was that the cause for it not sending?

✅Remember! Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up/Awesome or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

Andrée Starå

@tim_sims23

The icon indicates that it's a multi-step workflow.