How to Fix tool ribbons on sheets (chrome)

clmartin

My sheet's ribbon header is all blocked out. I believe this is a chrome issue, but I have cleared my cache/cookies for all time and it's still not working.

It does work in incognito window and on Microsoft Edge it displays correctly.

Want to know if anyone else has experienced this and how to fix.

smartsheet ribbon.jpg

Genevieve P.

Hi @clmartin

The Support team is currently investigating other reports they've heard about this same behaviour in Chrome. At this point it seems to potentially be related to what Chrome Extensions you may have.

Another Community member resolved this by removing the "FormSwift PDF Editor:Convert, Sign, Edit" plug in. (Here's the thread, for reference).

Let me know if disabling a certain extension helped!

Cheers,

Genevieve

clmartin

Thank you @Genevieve P. that helped!