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Never seen this before, help? Setting a column prop. for something with formatting not showing

Example, checkbox, date, etc. Anything with a formatting to it is not showing. I change the properties and it doesn't show, or I have a sheet with the col. already there, and I add a row and all cells are as if text cells.

I have done this on two different computers, with existing sheets, and new sheets.

Any ideas?

Thank you

Kevin

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Kevin Smith

Resolved. Cannot tell you why, but no worries.

Thank you

Andrée Starå

Hi @Kevin Smith

I hope you're well and safe!

Try these troubleshooting steps first.

Log out / in again
Try a different browser
Try the browsers in Private/Incognito mode
If possible, check if other users have the same issue

If the steps above don't solve it, and If you haven't already, I recommend submitting a support ticket through the new Smartsheet Support Portal and providing the results of the troubleshooting steps above.

Did that work/help?

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

Andrée Starå

@Kevin Smith

Excellent!

Glad it's working again!

✅Please support the Community by marking your post with the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

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