UPDATE REQUEST
Hope you could help me.
I run into a situation wherein I also receive the email smartsheet automation from my update. The admin should be the one receiving an automation, when I click"Open Request".
What is wrong with my automation?
Answers
-
Good Morning @Marilen.Navarro103391 ,
Are you sure your email is not present in the Requestor column, also check for the other columns in the row where the update request is needed for. There is also a checkbox, "CC me" in the form so check for that as well. Ideally, this automation should only send an email to the Requestor. I have also added a similar test scenario for you below.
If this still doesn't get resolved, please open a ticket with Smartsheet support.
Hope this helps.
Cheers!
Ipshita
Ipshita Mukherjee
Categories
- All Categories
- 14 Welcome to the Community
- Smartsheet Customer Resources
- 62.2K Get Help
- 360 Global Discussions
- 199 Industry Talk
- 427 Announcements
- 4.4K Ideas & Feature Requests
- 136 Brandfolder
- 127 Just for fun
- 128 Community Job Board
- 444 Show & Tell
- 28 Member Spotlight
- 1 SmartStories
- 283 Events
- 35 Webinars
- 7.3K Forum Archives