Editing or Removing Pending Users
Since Smartsheet has recently removed the option for System Admins to delete users from an account I am wondering how I would go about editing and/or removing an account that is not active on the account yet.
I have a user that has not been receiving the invitation emails (I have had them check their spam folder as well) and would like to now try using a different email. However without the account being active I can't update the primary email for the user and I cant remove the pending setup for them to start over.
What is the best way to handle this as I would like to avoid maintaining users that will never go past the "Pending" stage to become "Active"?