Auto-notification emails

I have set an auto-notification email to be sent out when a new incident is entered into our system. However the email shows in the email subject, etc that it was sent from me. Is there a way to show that it was sent from Smartsheet (and not from me specifically)?

Jacque Smith

Project Controls, MSR-FSR

Best Answer

  • ro.fei
    ro.fei ✭✭✭✭✭
    edited 02/23/23 Answer ✓

    Hey @jacquedale thanks for responding with the image.

    @ABoado seems to have the solution here. This is a fantastic new feature that (hopefully) will be available to everyone soon.

    I just took a look at some of my notification emails & it seems right now whoever triggered the automation gets displayed as the sender (I was thinking of the message subject when I first replied). So right now joining the EAP seems to be your only solution.