Form entry did not populate sheet

Heather_Goetz_DAL

I have a form that I have been using with my team for over a year now successfully and today a user submitted an entry using the form, however when reviewing the sheet, the information feeds to no line-item entry was there. The user did get an email notification with their submission confirming that the entry was successfully received. I have also reviewed the sheet history and do not see anywhere where this form was received by the sheet. Has anyone ever had this happen before?

Genevieve P.

Hi @Heather_Goetz_DAL

On March 7th Forms were experiencing delays, as you've found. All submissions that were filled in during that time should now be in the underlying sheets!

You can view the report on this from the Status Page: https://status.smartsheet.com/

Cheers,

Genevieve

Heather_Goetz_DAL

Thank you very much.