Delivery email address

Char Norman
Char Norman ✭✭✭
edited 03/13/23 in Smartsheet Basics


I have my Workspaces set up to delivery notices from my trainer. I accomplished this by giving her ownership of the Workspace that need to send emails/notices from her name.

Heather ______ via Smartsheet

I have had 3 occasions now where emails/notices have gone out from someone other than Heather. Why is this happening if Heather is the owner of the entire workspace. And how can I ensure this doesn't happen again.

Also, in this same workspace a notice went out to a free user from an individual (my boss) who is not even shared to the workspace??? Why on earth would that start happening?

Thanks SO much,