Recovering deleted proofs

Kristen Christman

I'm sure there are others in this community in the same boat, but a colleague accidentally deleted an entire proof instead of just the version, and there is no way of recovering it (this isn't the first time this has happened). I called the 24/7 Smartsheet hotline and unfortunately they don't have the capability to recover a deleted proof even on the back end. I've submitted a Product Enhancement Request to allow deleted proofs to be recovered, but I would like some "up votes" here (if you are dealing with the same frustration) to get the discussion noticed and hopefully a solution designed to support this request sooner than later! Thanks!

Andrée Starå

Hi @Kristen Christman

I hope you're well and safe!

Please add the link to the Enhancement Request/Idea so users can go in and vote.

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Kristen Christman

Hi @Andrée Starå ,

Do you mean post this within the "Product Ideas" section, or is there another place I'm supposed to be pulling a link from so users can vote? This is my first time doing this so am a bit confused.

Thanks,

Kristen

Andrée Starå

@Kristen Christman

Happy to help!

I thought you had already submitted it using the method below so that you could add the link to it in the post above.

Please submit this as a Product Feedback or Idea (If it hasn't been added already) when you have a moment.

✅Remember! Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up/Awesome or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

Kristen Christman

Oh, OK, @Andrée Starå ! I posted something via Smartsheet's intake form for product enhancements; I didn't realize there was a community posting area, too. Thanks for letting me know about that! I created a post there, but since I could no longer edit my original post above, I recreated it, including the link to my product enhancement post this time so users could upvote :)

Andrée Starå

@Kristen Christman

Excellent!

You're more than welcome!

✅Remember! Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up/Awesome or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!