I assumed there was a way to have all of your automated notifications come to your smartsheets sidebar bell. This keeps them from filling up clients email. I am aware of the @ option that makes messages happen this way. I misread the messaging apps in Account and thought that is what I would enter. I also wanted to see if I could change the notifications preference for my clients - but that is of no significance if automation alerts can't be controlled within the software.
Secondly - without using parents, is there a way to only send ONE email to someone who would be triggered/reminded once even though they have many owned rows of items that meet alert specifications?