Approver's Name Not Populating on the Smartsheet Column

I created a workflow to send the approval to specific person. While this approver is getting the email notification her name is not populating on the smartsheet column. Note that the approvers name is already added under the contract dropdown. My understanding is that it should populate without selecting from the dropdown. Does anyone know why?


  • Deric
    Deric ✭✭✭✭✭

    It's hard to tell without more information about your workflow, but it sounds like your workflow is set up to send to specific people and doesn't reference a specific cell with the contact in it. Is this correct?

    If so, then you can either create a formula in the cell or column (depending on your use case), or you can add an action in your workflow to change the cell value in the particular column.