Multi Row Automation for Reply
Hi all
Going to try and explain my question but to word it seems difficult. I work within resourcing and i am trying to build an automation that will automatically answer the request after all the dates are fulfilled with resource, however i DONT want it to send individual rows when the request has been sent as a group of dates and times. Example
Team needs 5 dates covering, all need to go in a seperate row
Resource is different on each row
But response should be to the same person in one automated response.
Is there a way of doing this?
Answers
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Hello @Dan_H,
As long as you don't have any linked fields in the comments eg {{Name}}, then they won't send as individual items as long as they are all triggered at the same time.
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Hi Eric
Sorry can you elaborate a bit more, so by not linking the fields then ALL of the results will send at the same time? Is that what you are saying?
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Hi @Dan_H
In this instance I would suggest using a Time Based trigger (see here) for your workflow. This will then check your sheet at the date/time specified and will send out all rows at one time that meet the criteria.
Cheers,
Genevieve
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