Multi Row Automation for Reply
Hi all
Going to try and explain my question but to word it seems difficult. I work within resourcing and i am trying to build an automation that will automatically answer the request after all the dates are fulfilled with resource, however i DONT want it to send individual rows when the request has been sent as a group of dates and times. Example
Team needs 5 dates covering, all need to go in a seperate row
Resource is different on each row
But response should be to the same person in one automated response.
Is there a way of doing this?
Answers
-
Hello @Dan_H,
As long as you don't have any linked fields in the comments eg {{Name}}, then they won't send as individual items as long as they are all triggered at the same time.
-
Hi Eric
Sorry can you elaborate a bit more, so by not linking the fields then ALL of the results will send at the same time? Is that what you are saying?
-
Hi @Dan_H
In this instance I would suggest using a Time Based trigger (see here) for your workflow. This will then check your sheet at the date/time specified and will send out all rows at one time that meet the criteria.
Cheers,
Genevieve
Join us at Smartsheet ENGAGE 2024 🎉
October 8 - 10, Seattle, WA | Register now
Help Article Resources
Categories
- All Categories
- 14 Welcome to the Community
- Smartsheet Customer Resources
- 62.8K Get Help
- 376 Global Discussions
- 207 Industry Talk
- 438 Announcements
- 4.5K Ideas & Feature Requests
- 139 Brandfolder
- 129 Just for fun
- 130 Community Job Board
- 451 Show & Tell
- 30 Member Spotlight
- 1 SmartStories
- 283 Events
- 33 Webinars
- 7.3K Forum Archives
Check out the Formula Handbook template!