Commenter Permissions Not Working When Sheet is Viewed in WorkApp
I am running into an issue were users that have been granted "Commenter" permissions on one of my sheets are unable to comment or add attachments when viewing the sheet via my WorkApp. When setting the Page Permissions of the WorkApp, only Editor, Viewer, or Hidden are available for selection under each role.
My wish is to have the users have the same "Commenter" permissions regardless of if they view the sheet directly OR within the WorkApp. Any suggestions on how to do so?
Answers
-
I hope you're well and safe!
The WorkApp access is separate from the Smartsheet general access, so the Commenter permission has to be added.
I hope that helps!
Be safe, and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
-
@Zach Wiechmann , I believe there is no "Commenter" access in WorkApps.
If you provide WorkApps "Editor" access, the user can:
- change any unlocked column, comment and add attachments.
If you provide WorkApps "Viewer" access, the user can:
- Only view and cannot change, comment or add attachments.
My workaround was to:
- Create locked versions of editable columns for the "Commenter" user.
- Create a report that only includes locked columns.
- Provide the user WorkApps "Editor" access to the new report.
You can encourage Smartsheet to fix the problem by voting on this idea.
Enable Comment Permission Level in Workapps
https://community.smartsheet.com/discussion/97870/enable-comment-permission-level-in-workapps
Neil
Categories
- All Categories
- 14 Welcome to the Community
- Smartsheet Customer Resources
- 62.9K Get Help
- 377 Global Discussions
- 207 Industry Talk
- 440 Announcements
- 4.5K Ideas & Feature Requests
- 139 Brandfolder
- 129 Just for fun
- 130 Community Job Board
- 449 Show & Tell
- 30 Member Spotlight
- 1 SmartStories
- 289 Events
- 33 Webinars
- 7.3K Forum Archives