Can I downgrade my plan from Annual Pro to Monthly Pro?
As I will be using Smartsheet for a guaranteed 4 months, I was supposed to select the monthly pro plan. However, I mistakenly selected the annual pro plan and was charged since I initially considered the latter.
Is it still possible to request to downgrade my plan and be refunded?
Thank you.
Answers
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Hi @ejaaayd
I hope you're well and safe!
Use this page to reach out to Smartsheet Finance; they can probably help you.
I hope that helps!
Be safe, and have a fantastic weekend!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
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SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
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Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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