Can I downgrade my plan from Annual Pro to Monthly Pro?

ejaaayd

As I will be using Smartsheet for a guaranteed 4 months, I was supposed to select the monthly pro plan. However, I mistakenly selected the annual pro plan and was charged since I initially considered the latter.

Is it still possible to request to downgrade my plan and be refunded?

Thank you.

Andrée Starå

Hi @ejaaayd

I hope you're well and safe!

Use this page to reach out to Smartsheet Finance; they can probably help you.

https://help.smartsheet.com/finance-support

I hope that helps!

Be safe, and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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