I am creating a workflow for a group of people and I want to assign roles when a specific cell (i.e. Doc Type) has been selected. However, I use the formula:
=IF([Doc Type]@row = "ABC", "Sahand", IF([Doc Type]@row = "ABCD", "Jamie"))
However when the results only show my name within a text format instead of a contact.
Is there a solution to this problem?
I have heard I can create a master contact sheet, but seems to be difficult to replicate with no visual guidance.