Transfer ownership from a deactivated user

Masha Nehme

How do I transfer workspace ownership to myself from an owner who's been deactivated? I am a sysadmin and have access to the Admin Center.

Andrée Starå

Hi @Masha Nehme

I hope you're well and safe!

You should transfer the ownership of everything from the user.

• To take ownership of a workspace from somebody who is no longer available, their System Admin should delete them and transfer ownership of all their Smartsheet items to an active user. See Admin Center: Add, Edit, and Delete Individual users with User Management for more information. If needed, the new owner can then transfer ownership of the specific workspace to you.

Did that work/help?

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

Masha Nehme

Thank you, Andree! This helped and turned out that I didn't need to delete the deactivated user - the option to transfer ownership from a deactivated account was open to me as a system admin.

Andrée Starå

@Masha Nehme

Excellent!

Happy to help!

✅Remember! Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up/Awesome or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!