Smartsheet Form Error after Submitting

My Team gets this error from time to time when filling out an intake form I created. The part I find odd is that the form still submits with success and the information still feeds correctly without any issues into the raw data sheet. I have checked all the settings and configurations and everything is accurate. Any idea what may be causing it?


  • Kleerfyre
    Kleerfyre ✭✭✭✭✭✭
    edited 05/04/23

    So it might be a network issue. Maybe a firewall is trying to block the traffic coming from the form. If you want to test the theory, recreate the form as a new form and see if you get the same issue. Also try creating a form on another sheet and see if you are getting the same error.

    Jonathan Sanders, CSM

    "Change is always scary because it is unknown, but facing the unknown is what makes us stronger."