Urgent - dates have disappeared!

francescabi

Hi, I have a big problem: most of the dates in my sheets have disappeared, the cell history says that I deleted them this morning but that's not true, I don't know how this happened, in addition the summary cells (the parent cells) do not show the summary of the dates and % completion,

screenshot 1.JPG

could you please help me to understand what happened and how can I fix it, thanks!!!

francescabi

Hello, all the dates have magically come back...I don't know what is going on but the problem is fixed now...

francescabi

Hello again - now the dates have disappeared again... I really don't know what to do.

230505 Screenshot 3.JPG

Mallory Rousseau

I am also experiencing this issue. Predecessors are correct, but my entered dates are disappearing.

francescabi

Hello,I have contacted the Smartsheet Support, the issue was due to a problem on the backend brouht by a recent update. All is good now.

Andrée Starå

Hi @francescabi

I hope you're well and safe!

Thanks for the update!

Glad to hear that it's working again!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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