`Created By` column is occasionally populated with `discussion.system@smartsheet.com`!
For no apparent reason, in a couple of our grids in different workspaces, the Created By
system column is is populated with discussion.system@smartsheet.com
. This happens for a couple different users. This seems like a strange little bug.
Anyone ever seen this?
Answers
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Hi @Rob Oaks
I hope you're well and safe!
Strange! I've never seen it before.
I hope that helps!
Be safe, and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
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Hi @Andrée Starå!
I suppose I will wait a couple days to see if anyone else has seen this and, otherwise, I'll go ahead and create a support ticket.
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I have seen it now for the first time as well and wonder where it comes from. did you get an asnwer from the support @Rob Oaks ?
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It's been a while, so don't know if this is still an issue for either of you, but I just had a colleague just run into this and did some digging. The
discussion.system@smartsheet.com
is pulled from the conversations panel. So if you make a comment in a blank row, the Created By and Modified By will return thediscussion.system@smartsheet.com
user.First row was created normally. Second row was created normally, then I made a comment (with "Latest comment" system column on. Third row was created by making a comment in a blank row.
Jason Tarpinian - Sevan Technology
Smartsheet Aligned Partner
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Yes, this is correct. After the problem arose again, I did create a support case and they confirmed.
I did some testing, and this issue only arises if the very first thing you do in a row is add a comment. Once you add data to other columns and save, discussion.system@smartsheet.com populates the Created by column. I believe this entire issue only occurs if you have a `Latest comment` column.
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Good day all. So, is this a bug? I'm seeing it in a recently create sheet with the latest comment column activated. It seems to only indicate discussion.system@smartsheet.com when I post. And I created the sheet. It would be nice to have that not be the case. So, talk to me oh great sages of Smartsheet.
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Hello everyone. I’m encountering an issue in a newly created sheet where the latest comment column is activated. Could this be a bug?
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