I am unable to share a workspace or sheet with a group.
I created a group and wanted to share a Workspace I created that currently has one sheet in it with that group. If I start typing the group name in the share popup it doesn't appear as a selection. I have two other groups that do show up if I strat typing either of the two names. What am I missing?
Best Answer
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I have sometimes noticed a bit of a delay between creating the group and it being in the pop-up when trying to share. How much time had elapsed between creating and trying to share?
Answers
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Hi @denslen
I hope you're well and safe!
Strange!
If you haven’t already, I recommend submitting a support ticket through the new Smartsheet Support Portal.
I hope that helps!
Be safe, and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!
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Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
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Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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I have sometimes noticed a bit of a delay between creating the group and it being in the pop-up when trying to share. How much time had elapsed between creating and trying to share?
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@Paul Newcome you called it. It was over the course of a day or two. Slow cloud servers I guess. Although I need to try and rerun a report I tried to do that was related to it. It could be that that error was because of the same reason.
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