Resubscribe to workflow

Office of the Medical Director

Hi. I had 2 outside users accidentally unsubscribe to an automated workflow. How can I resubscribe them so they can receive the automated emails again? Below is the screen shot of the workflow properties

Andrée Starå

Hi @Office of the Medical Director

I hope you're well and safe!

I think the only way is to duplicate the workflow and deactivate/delete the first one.

Would that work/help?

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Office of the Medical Director

@Andrée Starå Thank you! duplicating and deactivating the old trigger seems to have worked. Thank you!!

Adrienne

Andrée Starå

Hi @Office of the Medical Director

I hope you're well and safe!

I think the only way is to duplicate the workflow and deactivate/delete the first one.

Would that work/help?

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

Office of the Medical Director

@Andrée Starå Thank you! duplicating and deactivating the old trigger seems to have worked. Thank you!!

Adrienne

Andrée Starå

@Office of the Medical Director

Excellent!

Happy to help!