Setting a reminder - automation not working

Hello, I am trying to set up a reminder to go out three days prior to the "Start Date" - I've tried using the trigger for rows being changed as well as dates changing, but nothing seems to work. See below sample. What am I doing wrong? Thank you in advance!
Answers
-
Hi @bedholm ,
Change your trigger to When a Date is reached
Select Custom and change it to run every day
You can then set what time of day you want it to run and the other conditions you already have.
Hope that helps!
-
Hmm - I am not sure that will work. I am looking to send this reminder only once - the custom field seems to offer this to be a recurring reminder.
We have new hires starting and want to send a reminder to the Manager 3 days prior (just once).
Help Article Resources
Categories
- All Categories
- 14 Welcome to the Community
- Customer Resources
- 67.8K Get Help
- 474 Global Discussions
- 205 Use Cases
- 516 Announcements
- 5.5K Ideas & Feature Requests
- 87 Brandfolder
- 157 Just for fun
- 82 Community Job Board
- 521 Show & Tell
- 36 Member Spotlight
- 3 SmartStories
- 309 Events
- 37 Webinars
- 7.3K Forum Archives
Check out the Formula Handbook template!