August Question of the Month 💭 Join the conversation and receive a badge!

JKremer

I connect with my TAM Adam Leno. He is my first line of defense.

Deanna Vandermeer

My fellow Overachievers (both current and Alumni), Smartsheet Community, @Alison Clancy and of course, my go to for all things formulas ... @Paul Newcome and my dear friend @Jennifer Jones

Constance Fetter

At our company, we created a Smartsheet Professional Alliance, which is growing by around 100 members per month. We have a Teams shared out to the community and 2 trainings per month: 1 training topic for everyone and 1 partner training with Smartsheet where our company presents a business case and Smartsheet provides additional training and info on the tool or resource used for the solution. By spreading the outreach globally, we have people answering questions and making connections all over the world, often sharing things to this Smartsheet community. We love how much we are learning from each other!

kowal

Community DUH!

@Paul Newcome knows like all the answers :)

Matt Johnson

I either go to my co-worker, @Jason Tarpinian, or I come here to the forums. Both are great and I learn so much!

And lately, if I have the time, I've been going to ChatGPT just see to see how all this will work in the future when I'll be building solutions from my hoverboard.😎

Stacey Carrasco

https://community.smartsheet.com/discussion/comment/388323#Comment_388323

Ditto!!!! +1 for the Smar Community 💯

In person user groups are so helpful as well!!

MCorbin

Definitely the Community.... If I can't answer it and the Community can't answer it.... well then it's probably not answerable!!!!

Aldrin Sarsaba

Right Here: Smartsheet Community

Explore. Ask. Answer (smartsheet.com)

Gina McK

I start with the Smartsheet Help section, if I am unable to find my answer I quickly move to the community.

Debbie Sawyer

As a Smartsheet Consultant and Trainer people tend to come to me for help. I have worked with/taught similar apps for over 25 years, so I am usually able to work things out.

If not, I have my colleagues at SBP and I have no qualms about searching through the community answers myself 😉 It is a great resource.

Debbie Sawyer - Chief Smartsheet Solutions Officer (CSSO)

 

Smarter Processes mean happy people in successful businesses

Pat Hung

https://help.smartsheet.com/help

https://help.smartsheet.com/contact

https://community.smartsheet.com/

Brucey

Community is number one go-to.

I encourage the rest of my team to do this as well - there is rarely a question that hasn't already been asked!

Gia Thinh

I like this August Question of the Month

For me, learning about Smartsheet and falling in love with it was a long process. I started solving small problems at work, then got bigger and built a whole set of solutions for the businesses where I worked. Depending on the complexity of the problem, I search for answers in different ways in increasing order of magnitude as follows:

1. Help and Learning (Question icon on the left bottom of navigation bar) for quick answers
2. Smartsheet Community to find the solution to a complex problem
3. Check out Smartsheet's or Smartsheet partners' Youtube channels for an overview of Smartsheet's features and foresight when designing solutions.
4. Contact Support | Smartsheet Learning Center to get help with product or technical issues from official Smartsheet Suport Portal

DebRichardson

I tend to rely on the community if I have a challenging issue. But I have used the wonderful support team at Smartsheet as well.

Paul Newcome

@Deanna Vandermeer and @kowal Thanks for the shout out!

When I was first learning Smartsheet, I used the usual help and learning videos and article as well as this Community.

Now that I have gained a little bit more knowledge about the platform, I have a standing weekly call with a few coworkers where we help each other brainstorm our more complex solutions.