August Question of the Month 💭 Join the conversation and receive a badge!

Amit Wadhwani

No brainer, Smartsheet community is the first place to look for advice whenever I am stuck. This literally has answers to anything and everything. The community questions and answers can in fact be turned into an AI based knowledgebase. SmartsheetGPT perhaps?

I have always admired how my colleagues @Kaveri Vipat, @Anjanesh Vaidya, Nisha Goutam and @Shubham come to the rescue when I need immediate support.

mkoch

For Smartsheet advice, I have or would utilize the following:

1. Official Smartsheet Resources: The official Smartsheet website provides a wealth of information, including documentation, guides, and tutorials.
2. Smartsheet Community: Typically the questions I have someone else has already asked it and received an answer. So thanks to all of you for making my life easier.
3. YouTube Tutorials and Videos: I have found a few video tutorials and walkthroughs for various aspects of using Smartsheet. These videos can be very visual and can help you understand how to perform specific tasks.
4. Smartsheet Training and Workshops: I suspect folks would learn a lot at the a conference or training class. Sadly I haven't been to one yet. Maybe I get the chance someday.

Sara S

I started a Smartsheet User Group at my organization. We have a Teams chat and meet once a month to talk through our Smartsheet questions and upcoming projects. It has been great to ask my peer questions in the workplace in addition to using the Smartsheet community.

Deowens

I tend to utilize the Help Learning section a lot which often directs me to the Community page.

Alison Clancy

Really love all of you who are tagging and shouting out your teammates, other Community Members, and your internal Smartsheet braintrusts. Makes my heart happy.

In the words of @Darla Brown, shoutout to my Rubber Duckies on the Smartsheet Community team!

Ritchie

University 👨‍🎓: You have to start with the video library at SmartsheetU. This gave me a solid foundation and a glimpse of what was possible on Smartsheet. It inspired me to pour my energy into building a full-service engagement platform for my firm and our clients.

Peers 👥: I am the most experienced user of Smartsheet in my organization, but I have already picked up a couple of things from my peers as they explore new use cases. We meet periodically to discuss tips/ideas.

Community👨‍💻: Searches for help lead back to this community. I have found many solutions or inspiration for new uses here. It is, by far, the best resource but I do come away without a solution sometimes.

Melissa Bosi

Yes, the Community almost always has my answer!

Rebecca Carroll

I use the Smartsheet Community, SmartsheetU, also YouTube

Melissa Torrez

Community all the way!

Celi B

Initially, I reached out to my CSM. Now I'm brave enough to look around and many times, I find what I need by exploring past projects. I also peek at these questions and answers and find lots of guidance.

jderousselle

I am extremely new to the web tool so I'm happily being spoon-fed by my staff project manager. I know they are getting tired of me which is why I am trying to scale myself.

jderousselle

https://community.smartsheet.com/discussion/comment/388341#Comment_388341

How can I find the user group section? Do they have locale meetups?

jan aelbrecht

Hi,

We work in a large company and have internally some resources available (smartsheet acc team) that can help us but most of the knowledge I find on the community and EAP.

regards

jan

D.W.

I agree - here of couse - if I get an answer from Andrée Starå, I know it is a 😁.

Without this group, I'd probably search the internet or ask my account manager.

Mary Beth B.

I'm still kind of a newbie and this community is my #1 place to go for help or guidance. It is pretty amazing how people step up to try and help you. So grateful for all of you and your experience!!