Sheets are vanishing, anyone know why?

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HELP PLEASE! Looking for any advice, tips/tricks, and suggestion...

We have several locations who have had very important sheets created for them at the conception of their build out. Corporate originally created these sheets then transferred ownership to a member onsite. All of a sudden, those sheets just vanished and we can not find them. We have reached out to support many times with no luck at all, and not even a reason as to why.

Does anyone in this community chat know why this is happening, how to stop it, and if there is a way to retrieve the missing sheets. Any suggestions are greatly appreciate, as I have gotten no where.

Thanks

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