Revert changes on declined approval workflows

Marcel Hofling

I am using Smartsheet to keep a repository of approved items and I want to allow any user to make suggestions for modifications/updates of these approved items.

For this purpose, I implemented a workflow that triggers whenever a user makes changes to a row and sends a request for approval to a designated approver. If the approver approves the modification, the row keeps the data as changed by the user. Nevertheless, I could not find a solution to automatically revert the changes made by the user in case the approval is declined by the approver in the workflow.

SteyJ

https://community.smartsheet.com/discussion/108850/revert-changes-on-declined-approval-workflows

I would recommend making the repository separate from the actually sheet. The repository can track requested changes and send them out for approval to designated management sectors and then notify the requestor of the status of their request. I don't think reverting changes is actually possible automatically yet, however -- you can use the activity log to see which changes were made and revert back to the old data manually.