
Legal Documents
https://www.smartsheet.com/legalThe Security Practices describe the practices and safeguards utilized by Smartsheet to preserve the security, integrity, and confidentiality of the online services.
Describe any audit trails that are in place to monitor who is accessing which data? How long the logs are stored?
How quickly could Smartsheet restore users data (without alteration) from a back-up if Smartsheet suffered a major data loss? What is Smartsheet RTO and RPO please?
Please provide details of any exclusions to the service availability guarantee e.g. maintenance windows
How will you Smartsheet communicate to users about changes to the cloud service which may impact on agreement?
You should be able to find all of the answers to your questions here: