Workflow automation
I created a workflow for an approval using the "Send to contacts in a cell"; however, the workflow is not firing with this option. If I use "Send to specific people", the workflow routes to the people listed. I have two contacts listed using the column type "Contact List" with valid email addresses. Any idea why the workflow will not route when using "Send to contacts in a cell"?
Any guidance is appreciated.
Answers
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Hi @jjluna
I hope you're well and safe!
Can you share some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help.
I hope that helps!
Be safe, and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!
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Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
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Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Are these screen shots helpful?
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What do you automation setting look like (settings icon in top right corner when managing automations)?
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Are you referring to the automation permission?
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That is what I meant.
Have you confirmed that the workflow is in fact not triggering, or is it triggering and the recipients are just not receiving the emails?
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The workflow is triggering, a new row is created, but the approval routing is not reaching the email destination when using "Send to contacts in cell".
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Do you have other steps beyond just the approval in this workflow?
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Hi Paul,
I figured it out, thank you.
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