Milestones reports does not work

Roger Gomez

Good day. Since yesterday I noticed that the reports where I extracted my milestones, i.e. tasks with duration 0 no longer work.

The report does not detect the 0 as a number cero.

Is there any recent problem in SmartSheet? Do you know if it will be solved soon?

Steve_Mitchell

Is anyone else experiencing trouble with milestone reports? Seems like since yesterday my milestone reports on several (could be all) of my projects stopped working. It seems the filter 'If Duration = 0' is no longer working. There have been no changes on my side, this just suddenly stopped working. Anyone else experiencing this?

Genevieve P.

Hi @Roger Gomez & @Steve_Mitchell

Our Support team received reports of this last week as well; I checked in this morning and this looks to have been resolved over the weekend! You should be able to use the Duration columns as a report filter as expected.

Cheers,

Genevieve

Rodrigo.Costa

These milestones filters are not working. It's showing completed milestones and also other tasks. Changing to filter the durations as "not a number" - as suggested in another post - also is not fixing the problem.

Roger Gomez

The problem continues. We hope that this week they manage to solve it.

Greetings.

Steve_Mitchell

I had submitted a support ticket and received reply like Genevieve posted and mine works since then?