Revoking a License Message Template

We have a very limited budget on licenses. We ran an audit and found a list of licensed user who have not created any sheets. We would like to revoke those licenses and redistribute. I wanted to see if anyone has a message template they may have created for revoking licenses?


  • Ipshita
    Ipshita ✭✭✭✭✭✭

    Hi @Cat.Cosby You can run a report to test how many of your licensed users have not used Smartsheet for more than 30 days and then can revoke their licenses based on the logic that they haven't used their license in a substantial amount of time and hence their licenses are being revoked. However, if they do need access, they can again request their admins/managers.

    Hope this helps,



    Ipshita Mukherjee