Dropdown column Unavailable for selection in my work insight

T.Miller

I created a new country dropdown column in a enrollment spreadsheet, as I would like to track enrollment via country (we have partners using this tracker), however the new column is not an available option when I try to edit the work insights. Any ideas why?

Alpha Chucky

Hi @T.Miller this is a bit of a "head scratcher" without seeing what you are doing or not doing. I don't understand your statement: "...when I try to edit the work insights". Maybe I can help, if you can clarify.

thanks!

T.Miller

Hi @Alpha Chucky

Sure, the Country drop down column is not an option when I try to create a filter in the Work Insights. Nor is it an option for when I try to create a new insight.

Alpha Chucky

Hi @T.Miller I've never used Insights so hopefully some of the really smart folks in the community can help, but you've given me a challenge. Maybe @John Hieger can help.

John Hieger

I'm looping in the PM who owns this area to see if they can help with this.

John Hieger

Hey @Rashmi Shekhar are you able to help with this question re: Insights please?

T.Miller

Update: The column became available the following day after the 24 hr refresh!