Record a date automation isn't working

LauraLP

I set up the automation below, and it's not working.

When I change the status of a row to complete, nothing happens.

If I go into the automation manager and select "run" or "test" the completion date column fills in with today's date.

What am I doing wrong? This should be straight-forward. I've tried building this automation from scratch and using the template. Neither option works.

Paul Newcome

The last time I saw something about how long it could take, it was up to 15 minutes. I'd say try again, givve it a few more minutes, then refresh your browser tab.

Paul Newcome

How much time are you giving it after saving the sheet?

LauraLP

https://community.smartsheet.com/discussion/comment/468236#Comment_468236

I just waited 10 minutes and nothing happened.

LauraLP

It says it ran, but the date didn't fill in

Paul Newcome

The last time I saw something about how long it could take, it was up to 15 minutes. I'd say try again, givve it a few more minutes, then refresh your browser tab.

Paul Newcome

https://community.smartsheet.com/discussion/comment/468247#Comment_468247

Try also including a condition that mimics the trigger.

LauraLP

https://community.smartsheet.com/discussion/comment/468249#Comment_468249

Well that did it. How weird. I'm used to automations happening immediately (Airtable and Excel). Thank you!