"Email" appears in approval request only as a name, not an address?
I am trying to give supervisors quick access to contact anyone seeking an approval for an excused absence and when I choose to share certain fields from my sheet in the message with them, I wanted to include the name and email, but when I do this, the email only shows up as a copy of their name, not an actual address.
I am pulling their emails from a contact list in the sheet.
Any suggestions?
Answers
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For this explanation I will assume the column with the contacts in it is called "Contact".
Create a separate column, I'm going to call it "Contact Name".
Add this formula in "Contact Name":
=Contact@row
Convert "Contact Name" to a column formula as shown here and below:
Done!
Dan Palenchar | School of Sheets Solutions Consulting (Smartsheet Aligned Gold Partner)
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I'm not sure I understand what this will do. Here's what I'm talking about:
It says "email" and should write out the actual address. But, in the sheet itself, the column in question is a "Contact List Column" which uses the individual's email.
Why would creating a new column for just the name make any difference?
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Hi @dmartin
There currently isn't a way to use a formula to only get the email address of a Contact listed in a Contact column. If you reference a Contact that has a display name, the name will be what appears in another cell.
What I would suggest doing here is have a separate sheet stored somewhere with everyone's Contact down a Contact Column and then their email typed out into a Text/Number column. Then you can use this sheet as a reference sheet, getting the email using an INDEX(MATCH combination (see here). That way the text of the email can be displayed in your update request.
Cheers,
Genevieve
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