Do published links to reports expire after some time?

skellish

I created a Read Only, Full Published link to a report which I'm sharing with customers via email outside of Smartsheet. The link was working for approximately 25-30 days and today it not, returning a message "The sheet that you are attempting to access is not longer published".

Do published links expire after sometime?

If so, is the period configurable. Is it possible to get notified so I can republish? This is part of a campaign I'm running where I need to the link (report) to be accessible until next April 2024.

Genevieve P.

Hi @skellish

Published Links do not expire automatically; you would need to go into the Report and de-select the Publish Option.

Keep in mind that if you're on an Enterprise plan, your System Admin can remove the ability to Publish a Report and automatically toggle off all links, see:

https://help.smartsheet.com/articles/2482070-admin-center-manage-security-and-controls#toc-publishing-controls

Is it possible that an internal, shared collaborator toggled off your Published link, or that there was an update for your account from a System Admin?

Cheers,

Genevieve