Error When Provisioning a Project in Smartsheet
This is the error I receive when provisioning this project in Smartsheet.
Things to note:
1) Customer Name and the Account Dashboard Name Match
2) I recreated the Account Dashboard as the old one was archived + added the new link to the 'Intake Sheet' for the project.
Any ideas on the reasoning behind this error and a solution to fix? Usually if the 'Account Workspace' is not available, Control Center let's you know on the screen before you provision a project. Control Center waited until the end of attempting to provision the project to give the error.
Answers
-
Hey @ewitt19205
My first thought here is that this can happen if you have an older version of a parent project that was deleted. You may want to look in your Control Center dashboard for the parent project - if you find something that doesn't open in Smartsheet, you'll need to delete that row in Control Center.
If this isn't the problem, please work with Smartsheet Support through a private channel where you can share screen recordings and provide more details.
Cheers,
Genevieve
Need more help? 👀 | Help and Learning Center
こんにちは (Konnichiwa), Hallo, Hola, Bonjour, Olá, Ciao! 👋 | Global Discussions
Categories
- All Categories
- 14 Welcome to the Community
- Smartsheet Customer Resources
- 64.2K Get Help
- 419 Global Discussions
- 221 Industry Talk
- 461 Announcements
- 4.8K Ideas & Feature Requests
- 143 Brandfolder
- 141 Just for fun
- 58 Community Job Board
- 462 Show & Tell
- 32 Member Spotlight
- 1 SmartStories
- 299 Events
- 38 Webinars
- 7.3K Forum Archives