I am an editor on a smartsheet but can't edit the sheet

Daleen Pretorius

Hi, I would appreciate your help. I am assigned as editor on a sheet by the Admin, but I can't edit the sheet. I have logged out and back in. I appreciate your assistance.

I even opened smartsheet in a different internet browser.

Monique Odom-Stearn

Hello @Daleen Pretorius, can you confirm that the field(s) you are trying to edit are not in locked columns or rows?

Paul Newcome

What plan are you on and what plan is the sheet owner on?

Kurt B

I'm having a similar issue. I'm a licensed user and I have shared our RFI sheet with my engineer, he's been assigned "editor-can share. He has made himself a user and can see the sheet but cannot add his responses or attach documents.

Let me know if I'm missing something.

Thanks

Kurt

Andrée Starå

Hi @Kurt B

I hope you're well and safe!

Which Smartsheet plan do you have?

I hope that helps!

Be safe, and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Kurt B

The first level Pro version. My engineer is not licensed.

I have other contributor's, also without licenses, who don't seem to be having any issues editing sheets?? Their permissions are the same level.