Is there a way to search all sheets for an email that is set up within an automation?
I may not be wording the question itself the best, but we recently had a new member of our team take over an existing role, and part of the transition will involve ensuring that any notifications are sent to the new email address instead of the old. I would like to know if there's a way to search Smartsheet for all instances where the old email address is referenced in an automation so I can make sure to not miss any of them.
I did find information about the UserMerge process but that specifically says that it doesn't include automation workflows, and on top of that my attempts to merge the two accounts keep getting rejected for reasons I haven't been able to figure out.
Answers
-
Are they set up as a specific recipient, or are they set up in a contact type column being referenced by the automations?
Come see me in Seattle at ENGAGE 2024! I will be at the 10xViz partner booth throughout as well as the "Lets Talk About Community" Meet & Eat table on Tuesday from 11:45am - 12:45pm!
-
Hi Paul,
They are being referenced in the automation as being sent to a specific recipient. They're the only person that we send these notifications to, since they're in a different department, so while I can easily swap out intended recipients when it's within my own department by updating our master contact list, this one is proving a bit more difficult/manual.
-
Unfortunately it seems as if you are going to have to work manually. I have even browsed the API documentation and don't see any way of using that either.
Come see me in Seattle at ENGAGE 2024! I will be at the 10xViz partner booth throughout as well as the "Lets Talk About Community" Meet & Eat table on Tuesday from 11:45am - 12:45pm!
-
Thank you for checking!
Categories
- All Categories
- 14 Welcome to the Community
- Smartsheet Customer Resources
- 63K Get Help
- 379 Global Discussions
- 212 Industry Talk
- 442 Announcements
- 4.6K Ideas & Feature Requests
- 140 Brandfolder
- 129 Just for fun
- 130 Community Job Board
- 449 Show & Tell
- 30 Member Spotlight
- 1 SmartStories
- 304 Events
- 34 Webinars
- 7.3K Forum Archives