Sign in to join the conversation:
Good Day,
What is the response time on support tickets? 06556957 is now more than a week old with zero input from anyone. Can someone in SmartSheet support take a look and see what the obstacle is please?
Thank you.
Hey @Simon Parkinson
Thanks for bringing this to our attention. I'll check in with the Support team about the status of your ticket; someone should reach out to you shortly with next steps.
In the meantime, if there's anything that the Community can help you with, please feel free to post your questions here!
Cheers,
Genevieve
Hello, I'm seeing this error for the first time as I expand some capability in an existing workflow. Here's how this section with the error works. Scenario: a user puts in a request on the form with a check box indicating they will later upload the required file attachment. Automation sends a request for Approval with…
I have a task that started in Sept and ends in Feb. I need to assign it to someone else, but do not want to lose the history of the first employee. How do I do this?
Starting a couple of days ago, I started getting 2 or more emails a day about my account being activated. I have a monthly subscription but have never received this type of email from Smartsheet. The email looks legitimate - the sender is "reply_to@Smartsheet .com" - except for maybe the greeting, which is "Dear Customer".…
