Cannot login to Smartsheet on Safari "Please stand by while Smartsheet is loading"

rshafiiha

I haven't been able to login to my Smartsheet account through Safari for the past couple of days. It gets stuck in loading and says "Please stand by while Smartsheet is loading". I didn't have any issues with login through Safari before. So this is a first. I tried Chrome and I can easily login with no issues, but I prefer to use Safari. Any help/input is appreciated! Thank you!

Ray Lindstrom

Hi @rshafiiha,

If Chrome works, but Safari doesn't; that has determined that it's browser specific.

In this case I would clear your Safari's cache, and try again.

BRgds,

-Ray

Ray Lindstrom

Hi @rshafiiha,

If Chrome works, but Safari doesn't; that has determined that it's browser specific.

In this case I would clear your Safari's cache, and try again.

BRgds,

-Ray

rshafiiha

Thanks, Ray! Problem solved! Clearing the cash helped and I was able to login through Safari!